{"article":{"id":4425393298327,"url":"https://otterai.zendesk.com/api/v2/help_center/en-us/articles/4425393298327.json","html_url":"https://help.otter.ai/hc/en-us/articles/4425393298327-Otter-Notetaker-Overview","author_id":1902597107005,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":322,"vote_count":698,"upvote_count":510,"downvote_count":188,"section_id":13674486033815,"created_at":"2022-02-15T01:11:54Z","updated_at":"2026-10-12T21:10:59Z","name":"Otter Notetaker Overview","title":"Otter Notetaker Overview","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-21T22:42:01Z","user_segment_id":null,"permission_group_id":3069654,"content_tag_ids":["01GXCC4HT2NSDVHA7WQDHBVMC6","01H06GCJFV11517C7GMXMWA0ZJ","01H06GCMVPMKBAB5E3JR31QDTM"],"label_names":["zoom","google meet","overview","otter assistant","microsoft teams","pilot","otterpilot","otter chat","ai tools","otter chat q&a","meeting assistance","otterpilot settings","My notetaker sends a message","notetaker","notetaker meeting","meeting participant","notetaker participant","otter notetaker","hide notetaker"],"body":"<p>Otter Notetaker is an <strong>AI meeting notetaker</strong> that automatically joins your <strong>Zoom, Google Meet, and Microsoft Teams meetings</strong> to record, transcribe, and capture your meetings in real time. Connect your calendar to Otter, sync your scheduled meetings, and let Notetaker automatically join and take notes. With Otter Notetaker, you can access AI-powered features including <a href=\"https://help.otter.ai/hc/en-us/articles/18063735333399\" target=\"_blank\" rel=\"noopener noreferrer\">Otter Chat Q&amp;A</a>, <a href=\"https://help.otter.ai/hc/en-us/articles/30839137508631\" target=\"_blank\" rel=\"noopener noreferrer\">Otter AI Chat with Voice</a>, <a href=\"https://help.otter.ai/hc/en-us/articles/5093383818263\" target=\"_blank\" rel=\"noopener noreferrer\">Automated Live Summary</a>, <a href=\"https://help.otter.ai/hc/en-us/articles/5093321813911\" target=\"_blank\" rel=\"noopener noreferrer\">Automated Slide Capture</a>, and <a href=\"https://help.otter.ai/hc/en-us/articles/9156381229079\" target=\"_blank\" rel=\"noopener noreferrer\">Meeting Summary.</a> </p><div class=\"note tips\">\n<strong>Tip:</strong> Encountering an issue with Notetaker joining your meeting? Check out our <a href=\"https://help.otter.ai/hc/en-us/articles/14149727495831\" target=\"_blank\" rel=\"noopener noreferrer\">Otter Notetaker Troubleshooting</a> guide for more help.</div><p><img src=\"https://help.otter.ai/hc/article_attachments/42910636525975\" width=\"3560\" height=\"1221\"></p><p>Once you connect your calendar (Google or Microsoft), your meetings will sync to Otter. You can set Notetaker to automatically join any events that contain a Zoom, Google Meet, or Microsoft Teams meeting link. </p><div class=\"note tips\">\n<strong>Tip</strong>: Can't attend a meeting? You can send Notetaker to join a meeting even if you're unable to. Catch up on anything you missed during the meeting or after in the Otter meeting notes. Depending on your plan, <a href=\"https://help.otter.ai/hc/en-us/articles/13676401135383\" target=\"_blank\" rel=\"noopener noreferrer\">Notetaker can join multiple meetings simultaneously</a>.</div><hr><h2 id=\"set-up-notetaker\" data-toc-section=\"true\">Set up Notetaker</h2><p>To have Notetaker automatically join your meetings, connect your Google or Microsoft calendar to Otter. Once connected, your calendar events will sync to your Otter homepage.</p><p>Learn more about <a href=\"https://help.otter.ai/hc/en-us/articles/360048070154\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>connecting your calendar to Otter</strong></a>.</p><ol>\n<li data-list-item-id=\"ee226ecdb8241f519bcd4949549e17920\">\n<p>Go to <a href=\"https://otter.ai/setting/connected_apps\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Integrations</strong></a><strong> </strong>and click <strong>Connect </strong>for your Microsoft Outlook or Google account. </p>\n<div class=\"note flag\">\n<strong>Note:</strong> The email address associated with your Google or Microsoft account does not need to match the email of your Otter account.</div>\n<p><img src=\"https://help.otter.ai/hc/article_attachments/42910626218263\" width=\"1571\" height=\"675\"></p>\n</li>\n<li data-list-item-id=\"eb1d78b886afb4dcf15017a2d3f82e8b2\">Follow the prompts to sign in and authorize Otter to access your calendar.</li>\n<li data-list-item-id=\"e97455a398121827df1943c92fdd8d51f\">Repeat these steps to connect additional calendars, if needed.</li>\n</ol><p>Once connected, your synced calendar events will appear on your Otter homepage, where you can choose which meetings Notetaker automatically joins. Learn more about <a href=\"https://help.otter.ai/hc/en-us/articles/13676368852631\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>managing your calendar events</strong></a>.</p><div data-toc-children=\"true\">\n<h2 class=\"accordion\" id=\"zoom-meetings\">\n<span class=\"acc-title\">Zoom meetings</span> <span class=\"acc-sub\">Learn how to set up Notetaker to join your Zoom meetings</span>\n</h2>\n<div class=\"panel\"><p>Complete the additional setup steps in <a href=\"https://help.otter.ai/hc/en-us/articles/19504911385495\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Set up Otter Notetaker to join your Zoom meetings</strong></a> to ensure Notetaker can join and record your meetings.</p></div>\n<h2 class=\"accordion\" id=\"microsoft-teams-meetings\">\n<span class=\"acc-title\">Microsoft Teams meetings</span> <span class=\"acc-sub\">Learn how to set up Notetaker to join your Microsoft Teams meetings</span>\n</h2>\n<div class=\"panel\"><p>Complete the additional setup steps in <a href=\"https://help.otter.ai/hc/en-us/articles/42873945911703\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Set up Otter Notetaker for Microsoft Teams meetings</strong></a> to ensure Notetaker can join and record your meetings.</p></div>\n</div><hr><h2 id=\"manage-notetaker-settings\" data-toc-section=\"true\">Manage Notetaker settings</h2><p>Manage all of your Notetaker settings in <a href=\"https://otter.ai/setting/share-notes\" target=\"_blank\" rel=\"noopener noreferrer\">Account Settings → Meetings</a>.</p><p><img class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 1282/1674; width: 69.01%;\" src=\"https://help.otter.ai/hc/article_attachments/42910626219287\" width=\"1282\" height=\"1674\"></p><div data-toc-children=\"true\">\n<h2 id=\"notetaker-display-name\">Notetaker display name</h2>\n<p>Notetaker will join your Zoom, Google Meet, and Microsoft Teams meetings as a participant. The display name will appear using your profile's first name combined with 'Notetaker (Otter.ai)'.</p>\n<pre class=\"wysiwyg-code-block\"><code class=\"language-plaintext\">[Your Name]'s Notetaker (Otter.ai)</code></pre>\n<p>If you are part of a Workspace that has deduplication enabled, Notetaker may display using your Workspace's name combined with Notetaker (Otter.ai). <a href=\"https://help.otter.ai/hc/en-us/articles/22769249550103\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more about Otter Notetaker Deduplication</a>.</p>\n<pre class=\"wysiwyg-code-block\"><code class=\"language-plaintext\">[Your Workspace Name]'s Notetaker (Otter.ai)</code></pre>\n<div class=\"note flag\">\n<strong>Note:</strong> Your Notetaker's default name may vary depending on your account or Workspace. If you have any questions about your Notetaker's default name, please have your admin <a href=\"https://help.otter.ai/hc/en-us/articles/1500000001541\" target=\"_blank\" rel=\"noopener noreferrer\">contact our Otter Support Team</a>. </div>\n<h2 id=\"learn-more-about-notetaker\">Learn more about Notetaker</h2>\n<p>Select a topic below to learn more about how to use, set up, and manage Notetaker. </p>\n<ul>\n<li data-list-item-id=\"e99fa2213bb0134d2fa9844c9ebbd8a6d\"><a href=\"https://help.otter.ai/hc/en-us/articles/13675989227543\" target=\"_blank\" rel=\"noopener noreferrer\">Manage your Otter Notetaker settings</a></li>\n<li data-list-item-id=\"ee6925f5a33721ff0474ecef000767745\"><a href=\"https://help.otter.ai/hc/en-us/articles/13674910923671\" target=\"_blank\" rel=\"noopener noreferrer\">Set up Notetaker to automatically join your meetings</a></li>\n<li data-list-item-id=\"e9d64d814b676bdf26acadd71152a57d9\"><a href=\"https://help.otter.ai/hc/en-us/articles/13676219922711\" target=\"_blank\" rel=\"noopener noreferrer\">Manually add Otter Notetaker to a meeting</a></li>\n<li data-list-item-id=\"ea6b4b581b9f2b88e137521a26c0847cf\"><a href=\"https://help.otter.ai/hc/en-us/articles/13676313635607\" target=\"_blank\" rel=\"noopener noreferrer\">Change Otter Notetaker's display name</a></li>\n<li data-list-item-id=\"e314f69108305fb2f323404b79ffe7f35\"><a href=\"https://help.otter.ai/hc/en-us/articles/12906714508823\" target=\"_blank\" rel=\"noopener noreferrer\">Stop Otter Notetaker from automatically joining your meetings</a></li>\n<li data-list-item-id=\"e097d7af3c045947ca99ac5deb96be8d9\"><a href=\"https://help.otter.ai/hc/en-us/articles/14288936562199\" target=\"_blank\" rel=\"noopener noreferrer\">Remove Otter Notetaker from your Zoom, Google Meet, or Microsoft Teams meeting</a></li>\n</ul>\n</div><hr><h2 id=\"faqs\" data-toc-section=\"true\">FAQs</h2><div data-toc-children=\"true\"><section class=\"faq-section\"><h2 class=\"accordion\" id=\"h_01JJ7X9D4T4CW73R97TKHYAE9Q\">Can Notetaker join a meeting anonymously or without other participants seeing it?</h2>\n<div class=\"panel\">\n<p>No. <strong>Notetaker cannot join a meeting anonymously or without appearing to other participants.</strong></p>\n<p>Notetaker joins Zoom, Google Meet, and Microsoft Teams meetings as a guest participant and will be visible in the meeting. Always obtain any required consent and follow applicable recording laws and the <a href=\"https://otter.ai/terms-of-service\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Otter Terms of Service</strong></a>.</p>\n<p><strong>Tip: </strong>For botless recording, use our <a href=\"https://help.otter.ai/hc/en-us/articles/35973988280215\" target=\"_blank\" rel=\"noopener noreferrer\">Otter Desktop app</a>.</p>\n</div>\n<h2 class=\"accordion\" id=\"h_01M0K6TSDD9K370B6S2C6GMQEX\">Will Notetaker stay in a meeting if there is no audio or everyone is silent?</h2>\n<div class=\"panel\">\n<p>No. <strong>Notetaker will automatically leave a meeting after detecting 12 continuous minutes of silence.</strong></p>\n<p>If the meeting continues beyond its scheduled end time, Notetaker will leave after <strong>5 continuous minutes of silence</strong>.</p>\n</div>\n<h2 class=\"accordion\" id=\"h_01M0K6V7RAPWVBXVE9X52M3Q9M\">Do I need to allow guest participants for Notetaker to join my meetings?</h2>\n<div class=\"panel\">\n<p>Yes. <strong>Your meeting and organization settings must allow guest participants for Notetaker to join.</strong></p>\n<p>Notetaker joins meetings as a guest participant and cannot sign in to an account belonging to your organization to bypass guest restrictions.</p>\n<p>If Notetaker is unable to join, check with your IT administrator to confirm that your organization’s meeting platform settings and policies allow guest participants.</p>\n<p><strong>Tip:</strong> If your organization manages meeting access centrally, your IT administrator may need to update the applicable Zoom, Google Meet, or Microsoft Teams settings.</p>\n</div>\n<h2 class=\"accordion\" id=\"h_01M0K7HKKXAGVSBXMTG2N3DKJN\">Does Otter support botless recording?</h2>\n<div class=\"panel\">\n<p>Yes. <strong>You can use the Otter Desktop app for botless recording without Notetaker joining your meeting as a separate participant.</strong></p>\n<p>Learn more about <a href=\"https://help.otter.ai/hc/en-us/articles/35973988280215\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>botless recording with the Otter Desktop app</strong></a>.</p>\n</div></section></div><div class=\"note flag\">\n<strong>Troubleshooting: </strong>For any other issues, check out our <a href=\"https://help.otter.ai/hc/en-us/articles/14149727495831\" target=\"_blank\" rel=\"noopener noreferrer\">Troubleshooting Otter Notetaker</a> article. </div>","user_segment_ids":[]}}