Changing the billing cycle on an existing subscription

Otter.ai offers monthly or annual billing for the Pro and Business plans. You can change when an existing subscription is billed.

 Note: Changes to your subscription will take effect at the next billing cycle shown on the Account settings > Plan page.

Switch from monthly to annual billing

To switch from monthly to annual billing on your current plan, follow these steps:

1. Sign in to your Otter account at otter.ai.
2. Click your name in the top left.
3. Click Account settings and click the Plan tab.
4. Click the Change link, choose the annual plan, and click OK to confirm your change.

Switch from annual to monthly billing

Important: When switching from annual to monthly billing, any discounting applied to your annual subscription may be removed.

To switch from monthly to annual billing on your current plan, follow these steps:

1. Sign in to your Otter account at otter.ai.
2. Click your name in the top left.
3. Click Account settings and click the Plan tab.
4. Click the Change link, choose the monthly plan, and click OK to confirm your change.