Transcribe a conversation in Japanese, Spanish, French, or English (US or UK) – Help Center

Otter supports transcribing a conversation in English (US), British English (UK), Japanese, Spanish, or French. When you select a language in settings, Otter will be able to transcribe conversations in that language.

Change the default language

You can change the default language that Otter will use to transcribe conversations. Once you select a language, Otter will transcribe in that language going forward.

Note: Otter can only transcribe in one language at a time. If you have meetings or recordings with different languages, you will need to select the associated language before the meeting or recording. Our team is working to bring multi-language transcribing in future updates. Stay tuned!

Click on your profile in the upper left corner and select Account Settings from the expanded menu. Click on the language drop-down next to Language on the right side.
Select the default language.

✅ Conversations will be transcribed in that language going forward.

Note: Only transcription processing is affected for the language selected. The Otter user interface (UI), such as settings, menus, and navigation, will remain in English. We hope to bring full UI language support in future updates.

What parts of the conversation are transcribed?

Change the default language on mobile

Note: Japanese & English (UK) settings are not yet available on mobile (as of ver. 3.83). Check the Apple App Store or Google Play Store for future updates. Sign in to Otter on a web browser to change the language to Japanese or English (UK) in the meantime. Settings will apply across both the web and mobile app.

Tap on Account. Select Account Settings.
Tap Conversation Language.
Select the default language. Tap the back icon to save your selection.

✅ Conversations will be transcribed in that language going forward.

Tip: You can use Otter Chat to translate the transcript into other languages.

FAQs

I don’t see Japanese or English (UK) as an option on the mobile app. How do I change my settings to that language on mobile?

Japanese and English (UK) are not yet available as an option on the mobile iOS or Android app.
Follow the steps above to change the language to Japanese or English (UK) when logged into Otter on the web browser.
Setting the language to Japanese or English (UK) in the web browser will be in effect when transcribing on the mobile app; however, the mobile settings will still reflect English, Spanish, or French (depending on which language was last set).

I changed the language. Will it update the user interface (UI) in Otter as well?

No.
Changing the language will only affect transcription processing for a conversation.
Other parts of Otter UI, such as settings, navigation, and menus, will all remain in English. We hope to bring full UI language support in future updates.

Can I record in multiple languages for a conversation?

No.
At this time, you will need to select the default language before recording.
If you have selected English, but need to record in Spanish for the next meeting, you will need to update the setting first to record in Spanish.
Our team is working on supporting multi-language recording in future updates. Stay tuned!

Our meeting has both French and English speakers. Which language will Otter record in?

Otter will record in the language you set for your default language.
Otter cannot transcribe in multiple languages for one conversation at this time, but we hope to support this in future updates.

I forgot to change the language before a meeting. Can I reprocess it in a different language?

No.
At this time, there is no way to reprocess a conversation into a different language post-recording.
The conversation will be processed in the language set at the beginning of the recording.
Re-import the conversation audio file to transcribe in another language.
1. Export the conversation audio file in Otter.
2. Follow the steps above to switch your language to the correct one.
3. Import the audio file into Otter to be transcribed in the set language.

Note: Contact our Otter Support Team if you have a specific question about your conversation.

I changed the language halfway through a meeting. Will that meeting be recorded in the new language?

No.
The conversation will be transcribed in the language that was set at the start of the recording.
If you switch the language partway through the recording, it will continue to transcribe in the language that was set at the start of the recording.

Note: Contact our Otter Support Team if you have a specific question about your conversation.

Do you support any other languages?

We currently only support transcribing in English (US), British English (UK), Spanish, and French; however, we hope to support more languages in the future. Stay tuned!

What is the difference between English (US) and British English (UK)?

Selecting an English dialect will reflect the most common spelling for that dialect when transcribing a conversation.

Tip: Add custom vocabulary for any spelling or custom words you want Otter to transcribe.

Note: If you have any questions or require further assistance, contact our Otter Support Team.

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