Otter Notetaker is showing as unverified

On February 14th, 2024, Microsoft published a change that will now label guest users as unverified. 

• No label: All participants who are part of the organizer’s organization.
• External: All participants who are external to the organizer’s organization but have a trusted relationship with the organizer or their organization.
• Unverified: All other participants will be seen with this label. This will include Microsoft Entra ID users who belong to organizations that do not have explicit external access set up with the organizer’s organization, Microsoft Account (personal) users, users who are not using any Microsoft ID while joining meetings, and others.

Otter Notetaker is only able to join Microsoft Team meetings as a guest participant without a Microsoft ID and cannot sign in to a Microsoft account, which causes Notetaker to fall into the category of unverified. 

Allow guests to join your Microsoft Teams meeting

To ensure Notetaker can join your meeting, have your Microsoft Admin enable guest access: 

1. Sign in to the Teams admin center.
2. Expand Meetings on the navigation menu > Select Meeting Settings.
3. Under Participants, toggle the Anonymous users can join a meeting setting On.
4. Click Save.

Learn more about Microsoft guest settings.