Organize your conversations in folders

You can organize your conversations by creating folders within your Otter account to help you find them more easily.

Create a folder

1. Sign in to your Otter account.
2. Click the menu  in the top left to show the navigation menu.
3. Click  next to Folders.
4. Enter a name for the folder.
5. Click Create.

Move a conversation to a folder

1. Sign in to your Otter account.
2. Click the menu  in the top left to show the navigation menu.
3. Click My Conversations.
4. Click next to a conversation and click Move. On your mobile device, tap  next to a conversation, tap, and tap Move to Folder.
5. Choose a folder to move the conversation to.

Note: You cannot move a conversation that has been shared with you into a folder.

Move a conversation to another folder

1. Sign in to your Otter account.
2. Click the menu  in the top left to show the navigation menu.
3. Click the folder name.
4. Next to the conversation, click , click Move, and click a folder name.

Rename a folder

1. Sign in to your Otter account.
2. Click the menu  in the top left to show the navigation menu.
3. Click the folder name.
4. Clickin the top right corner and click Rename Folder.
5. Enter a new folder name and click OK.

Delete a folder

 Warning: Deleting a folder will delete any conversations in the folder as well. Move any conversations you don't want to delete first before deleting the folder.

1. Sign in to your Otter account.
2. Click the menu  in the top left to show the navigation menu.
3. Click the folder name.
4. Click in the top right corner and click Delete Folder.