You can organize your conversations by creating folders within your Otter account to help you find them more easily.
Create a folder
- Sign in to your Otter account.
- Click the menu
in the top left to show the navigation menu.
- Click
next to Folders.
- Enter a name for the folder.
- Click Create.
Move a conversation to a folder
- Sign in to your Otter account.
- Click the menu
in the top left to show the navigation menu.
- Click My Conversations.
- Click
next to a conversation and click Move. On your mobile device, tap
next to a conversation, tap
, and tap Move to Folder.
- Choose a folder to move the conversation to.
Note: You cannot move a conversation that has been shared with you into a folder.
Move a conversation to another folder
- Sign in to your Otter account.
- Click the menu
in the top left to show the navigation menu.
- Click the folder name.
- Next to the conversation, click
, click Move, and click a folder name.
Rename a folder
- Sign in to your Otter account.
- Click the menu
in the top left to show the navigation menu.
- Click the folder name.
- Click
in the top right corner and click Rename Folder.
- Enter a new folder name and click OK.
Delete a folder
Warning: Deleting a folder will delete any conversations in the folder as well. Move any conversations you don't want to delete first before deleting the folder.
- Sign in to your Otter account.
- Click the menu
in the top left to show the navigation menu.
- Click the folder name.
- Click
in the top right corner and click Delete Folder.