Add comments to your conversation

Add, reply, and interact with comments to start conversations with your team members. 

Add a comment

1. In the Transcript tab of a conversation, highlight any content you want to leave a comment on to bring up the toolbar. 
2. Click Comment () in the toolbar.
   
3. Type your comment and click the send button () on the right or hit Enter/Return on your keyboard. To notify another Otter user of your comment, tag them using @.
   
4. On the panel right of the conversation page, click the Comments tab to view all comment threads you or your team members created.
   
   Note: Comments cannot be sorted or reordered at this time.
   

Reply to comments

In the Comments tab, click into the Reply field to reply to any comment threads. Type your response and click the send button () on the right or hit Enter/Return on your keyboard to reply. To notify another Otter user of your comment, tag them using @.

You can react to comments using emojis.

Tip: You can view all comments you are tagged in your Notifications Center.

Copy link or delete a comment

You can generate a link to the comment  or delete a comment anytime by clicking the 3-dots () next to a comment:

• Copy Link: Generates a direct link to the comment.
  
  Note: Any users you share the link to will need collaborator permissions to view the comment.
   
• Delete: Permanently deletes a comment. Deleted comments are not recoverable.