You can transcribe a recorded conversation in two ways:
Import an audio or video file
Import (upload) an audio or video file to Otter from your computer or mobile device. When you import a file, Otter will process the audio speech and create a transcription. Learn more about importing a file.
Transcribe the conversation playback
If you don't have access to the recorded audio or video file such as online steam, you can transcribe the conversation playback using Otter.
- Play the conversation audio through your computer speakers, turn up the volume, and do not use a headset.
- Using Otter on a web browser on the same computer (recommended) or the mobile app, begin recording the conversation.
Note: Safari does not support recording audio playback on the same computer. We recommend using Otter using Chrome or Firefox, or the mobile app. Please refer to this article for more info on how to record audio playback on Safari.
When using the Otter mobile app, place your device next to your computer's speaker, and refrain from moving or touching the device to avoid any unnecessary background noise that can affect the transcription accuracy.