Record a conversation on your computer or mobile device using the built-in microphone, a supported headset, or an external mic. After recording the conversation, you can edit and share your conversation with a person or a Channel.
Using a web browser
Using a web browser
You can record and transcribe conversations in any browser. For meetings held through Zoom, Google Meet, or Microsoft Teams, we recommend using OtterPilot.
Note: With Safari, it is impossible to record the audio coming out of the speaker back into the microphone of the same computer, such as recording participants in an online meeting. Only your voice would be recorded. This is a restriction placed by Apple. For online meetings, we recommend using OtterPilot.
- Sign in to Otter.ai.
- Click Record next to Import in the upper corner of the page. The conversation will be titled ‘Note’ by default. You can rename it anytime during or post recording.
- Speak into your microphone.
- The conversation will start recording and will transcribe in real time.
Note: An active internet connection is required for real-time transcription.
Using the mobile app
Using the mobile app
- Open the Otter mobile app.
- To record, tap the blue microphone icon in the lower corner. The conversation will be titled ‘Note’ by default. You can rename it anytime during or post recording.
- Speak into your microphone.
- The conversation will start recording and will transcribe in real time.
Note: An active internet connection is required for real-time transcription.> - You can Pause and Resume, or Stop recording anytime in the playback bar. Once you stop recording, the conversation will be saved to My Conversations, as well as any Channel or direct message you may have shared with.
Troubleshooting
Troubleshooting
Check to make sure you have given permission for Otter to use your device’s microphone. Refer to Troubleshooting audio article for more information.
Processing the recording
Processing the recording
The recording must be processed before it’s available for viewing. Otter will send an email when the process is completed.