Otter will automatically tag a speaker based on the speaker identification data in your account, as well as group paragraphs of the same speakers. The paragraph grouping is automatic.
By tagging a speaker, you will teach Otter to recognize that speaker and improve upon the speaker identification for your future conversations, leading to less tagging in the future. Learn how to tag a speaker in your conversation.
- Shared speakers
- Automatically tagged speakers
- New speakers
- Unknown speakers
- Manually tagged speakers
- FAQS
Shared speakers
For users part of a Workspace, the member’s speaker profile can be automatically used by Otter to tag them in a conversation when you have a meeting with them.
For users that have shared a conversation with users in a Channel, future conversations in that Channel can utilize the speaker tags within that Channel.
Example 3: Workspace members’ speaker identification profiles are shared.
A Workspace has the members Soraya, Armin, and Kaori. A 4th member, Luna, was added later to the Workspace. Each of their speaker tags for their own profile is shared across the Workspace.
Soraya starts a meeting with Armin. In Soraya’s conversation, Armin is automatically tagged, since he is in the same Workspace as Soraya, based on his speaker tag data.
Example 2: A Channel member records a conversation where a shared speaker is recognized
Bob belongs to the "Sales Team" Channel and adds "Jenny" as a speaker to a conversation that is shared with the “Sales Team” Channel. Another member of the “Sales Team” Channel records a conversation where “Jenny” is speaking. Otter will automatically recognize “Jenny” as a speaker and tag her name to the sections of the conversation where she spoke.
Example 3: A non-Channel member records a conversation with the same speaker
Alice does not belong to the “Sales Team” Channel and records a conversation where “Jenny” is speaking. Otter will not add her name to the sections of the conversations where she spoke. Alice will need to tag “Jenny”.
Automatically tagged speakers
Otter uses the existing speakers you have in your account and shared speakers in your Workspace to automatically identify speakers in a conversation. Once a conversation has finished processing, view the Transcript tab to see the identified speakers.
New speakers
For conversations where a speaker has never been tagged before, Otter will tag them as Speaker # (i.e., Speaker 1, Speaker 2, Speaker 3, etc.). This indicates that Otter was able to distinguish a unique speaker throughout the conversation, but not associated with any current identified speaker in your Otter account. Tagging these speakers will automatically tag all other associated Speaker #s in the conversation.
Unknown speakers
If Otter was not able to identify a unique speaker, it may show as an unknown speaker . You can tag these speakers to start building the speaker identification for that speaker.
Manually tagged speakers
You can manually tag speakers to help Otter learn the speaker’s voices and identification. Each time you tag a speaker, Otter will be able to recognize that speaker in future conversations, so you have less tagging to do in the future.
A green check mark will appear next to speakers to indicate that the speaker was manually tagged.
FAQs
- No. You cannot delete a speaker at this time.
- Our team is working on adding speaker management in the future.
- In the meantime, if you have any speaker management issues, please contact our Otter Support Team.
- No. The Rematch feature will only tag the speaker identified as a Speaker # (e.g. Speaker 1, Speaker 2, Speaker 3, etc.)
- You will need to manually retag existing tagged speakers.
- No. The Rematch feature will only tag the speaker identified as a Speaker # (e.g. Speaker 1, Speaker 2, Speaker 3, etc.).
- You will need to manually tag the unknown speakers.
- No. You can only begin tagging a speaker after the recording has stopped.
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