Otter Notetaker Overview – Help Center

Otter Notetaker is an AI meeting notetaker that automatically joins your Zoom, Google Meet, and Microsoft Teams meetings to record, transcribe, and capture your meetings in real time. Connect your calendar to Otter, sync your scheduled meetings, and let Notetaker automatically join and take notes. With Otter Notetaker, you can access AI-powered features including Otter Chat Q&A, Otter AI Chat with Voice, Automated Live Summary, Automated Slide Capture, and Meeting Summary.

Tip: Encountering an issue with Notetaker joining your meeting? Check out our Otter Notetaker Troubleshooting guide for more help.

Once you connect your calendar (Google or Microsoft), your meetings will sync to Otter. You can set Notetaker to automatically join any events that contain a Zoom, Google Meet, or Microsoft Teams meeting link.

Tip: Can't attend a meeting? You can send Notetaker to join a meeting even if you're unable to. Catch up on anything you missed during the meeting or after in the Otter meeting notes. Depending on your plan, Notetaker can join multiple meetings simultaneously.

Set up Notetaker

To have Notetaker automatically join your meetings, connect your Google or Microsoft calendar to Otter. Once connected, your calendar events will sync to your Otter homepage.

Learn more about connecting your calendar to Otter.

Go to Integrations and click Connect for your Microsoft Outlook or Google account.

Note: The email address associated with your Google or Microsoft account does not need to match the email of your Otter account.
Follow the prompts to sign in and authorize Otter to access your calendar.
Repeat these steps to connect additional calendars, if needed.

Once connected, your synced calendar events will appear on your Otter homepage, where you can choose which meetings Notetaker automatically joins. Learn more about managing your calendar events.

Zoom meetings Learn how to set up Notetaker to join your Zoom meetings

Complete the additional setup steps in Set up Otter Notetaker to join your Zoom meetings to ensure Notetaker can join and record your meetings.

Microsoft Teams meetings Learn how to set up Notetaker to join your Microsoft Teams meetings

Complete the additional setup steps in Set up Otter Notetaker for Microsoft Teams meetings to ensure Notetaker can join and record your meetings.

Manage Notetaker settings

Manage all of your Notetaker settings in Account Settings → Meetings.

Notetaker display name

Notetaker will join your Zoom, Google Meet, and Microsoft Teams meetings as a participant. The display name will appear using your profile's first name combined with 'Notetaker (Otter.ai)'.

[Your Name]'s Notetaker (Otter.ai)

If you are part of a Workspace that has deduplication enabled, Notetaker may display using your Workspace's name combined with Notetaker (Otter.ai). Learn more about Otter Notetaker Deduplication.

[Your Workspace Name]'s Notetaker (Otter.ai)

Note: Your Notetaker's default name may vary depending on your account or Workspace. If you have any questions about your Notetaker's default name, please have your admin contact our Otter Support Team.

Learn more about Notetaker

Select a topic below to learn more about how to use, set up, and manage Notetaker.

FAQs

Can Notetaker join a meeting anonymously or without other participants seeing it?

No. Notetaker cannot join a meeting anonymously or without appearing to other participants.

Notetaker joins Zoom, Google Meet, and Microsoft Teams meetings as a guest participant and will be visible in the meeting. Always obtain any required consent and follow applicable recording laws and the Otter Terms of Service.

Tip: For botless recording, use our Otter Desktop app.

Will Notetaker stay in a meeting if there is no audio or everyone is silent?

No. Notetaker will automatically leave a meeting after detecting 12 continuous minutes of silence.

If the meeting continues beyond its scheduled end time, Notetaker will leave after 5 continuous minutes of silence.

Do I need to allow guest participants for Notetaker to join my meetings?

Yes. Your meeting and organization settings must allow guest participants for Notetaker to join.

Notetaker joins meetings as a guest participant and cannot sign in to an account belonging to your organization to bypass guest restrictions.

If Notetaker is unable to join, check with your IT administrator to confirm that your organization’s meeting platform settings and policies allow guest participants.

Tip: If your organization manages meeting access centrally, your IT administrator may need to update the applicable Zoom, Google Meet, or Microsoft Teams settings.

Does Otter support botless recording?

Yes. You can use the Otter Desktop app for botless recording without Notetaker joining your meeting as a separate participant.

Learn more about botless recording with the Otter Desktop app.

Troubleshooting: For any other issues, check out our Troubleshooting Otter Notetaker article.

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