Skip to main content

Otter Chrome extension

Otter Help
  • Updated

The Otter Chrome extension enables meeting hosts and participants to effortlessly transcribe Google Meet and Zoom meetings in real-time.

Plan: Otter Chrome extension is available on all Otter plans.

Set up Otter Chrome extension

  1. On the Chrome Browser, navigate to the Otter Chrome extension in the web store. 
  2. Click Add to Chrome.
    add to chrome.jpg
  3. Review the permissions and click Add extension.
    add extension.jpg
  4. The Otter Chrome extension is installed. 
    extension added.jpg
Tip: We recommend pinning the extension for easy access.
pin extension.png

Using the Otter Chrome extension

Navigate to the Google Meet or Zoom meeting URL page in the browser when the meeting starts. Otter Chrome extension works for both scheduled calendar meetings and ad hoc meetings. Click Add AI Notetaker to add OtterPilot to your meeting. 
zoom and google.jpg

Auto join all meetings

You can select Enable AI Notetaker to auto-join all other meetings as an option. This will ensure Otter AI Notetaker automatically joins all of your Zoom and Google Meetings scheduled on your calendar without having to manually add Otter each time. You can manage the auto-join setting in Account Settings > Meetings.

enable ai notetaker to auto join all other meetings.jpg

Tip: By selecting this option, Otter AI Notetaker will automatically join your scheduled meetings without you having to use the extension. For ad hoc Google Meet or Zoom meetings, you can continue to use the extension to add Otter AI Notetaker.

google meet.png Google Meet

  1. Click on the Google Meet link in the calendar or paste a valid meeting link in the browser URL. 
    google calendar event.jpg
  2. On the Google Meet page, click on the Otter Chrome extension.
  3. Click Add AI Notetaker to have your meeting automatically transcribed in real-time. Otter AI Notetaker will join your meeting momentarily.
    google meet.jpg
  4. Otter AI Notetaker will join as a participant. Review the real-time transcription in the transcript or find the live conversation in My Conversations, through the in-chat links, or through the calendar event. google meet otter chrome extension.gif

Open the transcript in Otter

Click Open in App to open the full Otter transcription page. You can add more takeaways, interact with Otter Chat, add images, and more. 

open in app.jpg

Highlight

Click Highlight in the lower right corner of the panel to highlight the last sentence. 

Tip: You can add or edit highlights on the conversation page. 

highlight last sentence.jpg

Hide or show transcription

Click Hide or Show transcription anytime during the meeting. 

show hide transcription.jpg

Move the panel

Click and drag the panel around using the six dot menu in the upper right corner.

vertical move.gif

Manually record on your device instead

You can record in your browser instead of sending Otter AI Notetaker to your meeting. Click Record on my device instead. This option is available anytime during the Google Meet if Otter AI Notetaker is not already recording. 

Note: The Record on my device instead option on the pop-up is only available for Google Meet, not Zoom meetings at this time. For Zoom meetings, you can manually start a recording in the browser. 

record on my device instead.jpg

Selecting this option will allow you to manually record your meeting through the browser.
my conversations record.jpg

You can select My Conversations if you do not want to share the conversation, or you can select a Channel to share to. 

share with and record.jpg

zoom.png Zoom

  1. Click on the Zoom meeting link in the calendar or paste a valid meeting link in the browser URL.
    zoom calendar meeting.jpg
  2. On the Zoom meeting launch page, click on the Otter Chrome extension.
  3. Click Add AI Notetaker to have your meeting automatically transcribed in real-time. Otter AI Notetaker will join your meeting momentarily.
    zoom meeting.jpg
  4. Otter AI Notetaker will join as a participant. You can find the live transcript of the meeting in My Conversations.
    otter ai notetaker joining meeting.jpg
    Note: There is no floating transcription panel for Zoom meeting. The floating transcription panel is only for Google Meet. Access your live transcription in My Conversations.

FAQs

Does the Otter Chrome extension work with Microsoft Teams or Webex?

  • The Otter Chrome extension only supports meeting links associated with Zoom or Google Meet at this time 

Do I have to use Chrome?

Does the Otter Chrome extension support any other languages?

What should I do if I am experiencing an error with the Otter Chrome extension?

  • For errors while trying to add Otter AI Notetaker, check out our troubleshooting article.
  • If you are unable to resolve the error or you're having trouble manually recording through the Otter Chrome extension, contact our Otter Support Team.
  • Please attach a screen recording or screenshots of the error you are experiencing to better assist our Otter Support Team with troubleshooting.

Where is the floating transcription panel for Zoom meeting?

  • The floating transcription panel is only available for Google Meet meetings at this time. 
  • Otter AI Notetaker will join your Zoom meetings as a participant. 
  • Review and interact with the live transcription in My Conversations during the Zoom meeting.

Where do I manage the "Enable AI Notetaker to auto join all other meetings" setting?

Related articles