WARNING: Deleting a conversation permanently deletes it, and can't be undone. Deleting a conversation will not credit the minutes to your account since the minutes have already been used to process the transcription.
Note: Deleting a conversation moves them to the trash. Conversations in the trash will be automatically deleted after 30 days. You can restore files from your trash before the 30-day time window. You can also permanently delete them to empty your trash.
Using a web browser
- Sign in to Otter.
- Click the menu in the top left and click My Conversations.
- Next to the conversation you want to delete, click
.
- Click Delete.
Using the mobile app
- Tap
in the top left and tap My Conversations.
- There are multiple ways to delete conversations. Do any of the following:
- While viewing the conversation list: Swipe a conversation left, then choose Delete from the menu.
- While viewing the conversation: Tap
and then tap Delete conversation.
- Delete multiple conversations: Tap
next to each conversation, tap
, and tap Bulk delete conversations.
Empty your trash
You can permanently delete an individual conversation or empty your entire trash.
- Sign in to Otter.
- Click the menu in the top left and click Trash.
- Click a conversation if you wish to delete an individual conversation. Or click the Empty Trash Now link to empty your entire trash.
- Click Delete Forever.
Recover a conversation from the trash
- Sign in to Otter.
- Click the menu in the top left and click Trash.
- Click a conversation you wish to restore.
- Click Restore.