You and any Collaborators can edit a conversation to refine and improve its accuracy. Otter's machine learning will learn from edits made to a conversation to improve the accuracy of future conversations.
Note: You will not be able to edit a conversation if you do not have Collaborator permissions. Request permission to edit by contacting the owner. Learn more about sharing conversations.
Editing a conversation
Begin editing once the recording has stopped or the file has finished importing, and the audio is finished processing.
What can you edit in a conversation?
- Add Takeaways
- Correct the spelling of a word
- Add or delete a word
- Add, change, or delete punctuation
- Insert or remove a paragraph break
- Rename the conversation
- Select or change the speaker
Tip: If you have specific terminology or spelling of words you use, add them to your personal vocabulary and correct them in the transcript. This will teach Otter to improve accuracy for your future recordings.
Editing text in a conversation on Web
Note: Otter requires an active internet connection. Make sure you are connected to a stable internet connection to edit a conversation.
Edit the conversation
- Sign in to your Otter account.
- Click on the conversation you want to edit.
- Click the Transcript tab and click Edit(
) in the upper right corner to enter into editing mode.
- Begin editing the transcript.
- While editing, Otter will continuously save your edits within the current session.
Note: Do not navigate away from this page during this time. You will still need to click Done to save all of your edits within your current editing session. -
Once All changes saved status appears, click Done (
) in the upper right corner to save your changes.
- Otter will begin to process the changes you made. Realigning text with audio will show in sections where Otter is attempting to realign the text to the audio. Once completed, the status will disappear indicating Otter has finished realigning the text. Wait until the status is gone before making further edits.
Renaming the conversation
Note: Only the conversation owner can change the title of the transcript.
While in a conversation, click on the title to edit. Click Enter/Return or the blue check () to save your edits.
If you experience any issues while editing a conversation, contact our Otter Support Team.
Editing text in a conversation on Mobile
Note: Otter requires an active internet connection. Make sure you are connected to a stable internet connection to edit a conversation.
The Otter mobile app is available on iOS or Android.
- Open the Otter mobile app.
- Navigate to the conversation you want to edit.
-
Click the edit icon in the upper corner of the menu bar.
- Tap anywhere in the conversation to begin editing.
-
Click Done to save your edits.
If you experience any issues while editing a conversation, contact our Otter Support Team.
Keyboard shortcuts
Keyboard shortcuts
Keyboard shortcuts help you perform certain actions with minimal effort.
Transcript editing shortcuts
| Action | ||
| Insert paragraph break | Return |
Enter |
| Delete paragraph break and merge with the previous paragraph | Delete |
Delete or Backspace
|
| Undo an action |
Command + Z
|
Ctrl + Z
|
| Redo an action |
Command + Y
|
Ctrl + Y
|
Audio playback shortcuts
| Action | ||
| Play or pause | Esc |
Ctrl + Space
|
| Rewind five seconds | Left Arrow |
Ctrl + R
|
| Slow down | F3 |
Ctrl + 3
|
| Speed up | F4 |
Ctrl + 4
|
Frequently Asked Questions (FAQs)
Do you support live conversation editing? Can I edit the transcript during a meeting or while Otter is recording?
- No. Editing and making corrections during a live conversation is not supported at this time. Conversations can only be edited once they’re finished processing.
- You can add highlights, comments, and images, as well as interact with Otter Chat during a live recording of a conversation.
Can I trim or crop the audio?
- No. Trimming or cropping audio is not supported at this time.
- Please avoid deleting large chunks of text within Otter itself, since Otter will always try to look for text to align to the spoken words inside the recording. As a workaround, please delete large chunks of text after exporting.
- If you have large portions of the transcript you want to remove, you can export the audio and trim the audio in an editor. Once trimmed, you can import the file back into Otter to be transcribed.
Best practices
-
After each editing session, make sure to click Done (
- Light edits to something that wasn't actually said should be okay. Otter's training process should be able to handle this without adversely affecting the quality of your future transcripts.
- Please avoid deleting large chunks of text within Otter itself, since Otter will always try to look for text to align to the spoken words inside the recording. As a workaround, please delete large chunks of text after exporting.
Note: Your edits and corrections will help improve Otter to be more accurate when transcribing your future conversations. Just to set expectations, the learning will not be immediate.