Note: If you are a member of an Otter Business account, but you are not an administrator, ask your account administrator for assistance.
Frequently asked questions
Before you contact Otter.ai Support, we recommend searching the Help Center for the answer to your question. Below are some of the most frequently asked questions.
- How long does it take Otter to process a recording or uploaded file?
- Why is Otter unable to upload my files?
- I'm having accuracy problems with my recordings. Why?
- Cancel or downgrade your Pro subscription
- Delete your account
- Understanding how seats (licenses) work (Otter Business only)
Contact Otter.ai Support
If you're unable to find the answer to your question in the Help Center, contact us and our Otter.ai Support Team will respond as soon as possible.