Delete your account

 WARNING: Deleting an account permanently deletes the account and its conversations, and can't be undone.

• If you are on a paid subscription, cancel your paid subscription first.
• If you are a member of an Otter Business account, contact your administrator. If you are the administrator and need help, contact support for assistance.
• If you are unable to access your account, contact support for assistance.

Using a web browser

1. Sign in to your Otter account at otter.ai.
2. Click your profile photo or initial in the top left, and then click Account settings.
3. Under the General tab, click Delete account.
   
   Note: If you do not see the option to delete, you must cancel your paid subscription first.
4. You'll be prompted to enter your password to verify you are the account owner. Enter your password and click Verify and continue.
5. A confirmation message will confirm that you would like to delete your account. To proceed, click Delete.
   
   

Using the mobile app

1. Open the Otter mobile app.
2. Tap  and tap  Settings.
3. Tap Delete account.
   
   
   
4. A verification message will confirm that you would like to delete your account. To proceed, tap Verify and continue.