Help Center
Hi there! How can we help?
Browse help by topic
- Getting started New to Otter? Here are the basics to get started with Otter.
- Using Otter From recording to creating groups, learn how Otter works from top to bottom.
- Meeting settings & recordings Learn about managing your settings and features for your online meetings.
- Otter Enterprise Learn how to use and manage Otter Enterprise features.
- Otter Workspaces Learn how to manage your team in Otter.
- Integrations Connect, simplify, and automate. Discover the power of apps.
- Account settings & billing Adjust your settings and manage your billing in Otter.
- Announcements
Featured articles
Refreshed weekly from article views and support trends
- What is Otter?
- Otter.ai features
- Otter Quick Start Guide
- Otter Recording Best Practices: Pause, Resume and Upload
- Custom Meeting Type Templates
- Otter AI Chat Overview
- I have an issue with one of my conversations
- Troubleshoot audio recording problems
- Speaker Management
- Conversation Page Overview 🆕
- Fix problems importing files to Otter
- Set up Otter Notetaker to join Microsoft Teams Meeting
- Set up Otter Notetaker to join your Zoom meeting
- Automatically add Otter Notetaker to your meetings
- Manage your Otter Notetaker settings
- Stop Otter Notetaker from automatically joining your meetings
- 🚀 Otter.ai Enterprise Onboarding Guide
- Enterprise Admin Controls Overview
- Otter HubSpot for Enterprise
- Otter Salesforce for Enterprise
- HIPAA | Otter.ai
- Workspace Admin Logs
- Workspace Overview
- Otter Workspace Admin Guide
- Invite members to join your Workspace
- Managing your Workspace trial members
- Understanding how seats (licenses) work
- Connect Otter to Zapier
- Connect Salesforce with Otter.ai
- Connect Slack to Otter.ai
- Connect HubSpot with Otter.ai
- My paid subscription is not showing
- Contact Otter.ai Support
- Otter transcript missing audio when using a Chrome browser
Otter Chat & Quick Search
Press ⌘/Ctrl + K to open the search bar to ask Otter Chat or search for conversations.
Manage Otter Notetaker Settings
All Notetaker settings (e.g., auto-share, auto-join) can be managed in Account Settings → Meetings.
Record Botless
Download our Desktop app to record meetings without Notetaker.