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Add videos to your conversation

Otter Help
  • Updated

Video recordings with transcripts offer a dynamic and comprehensive way to enhance your learning or information-gathering experience. Together, video recordings and transcripts can significantly enrich your meetings and interaction with the Otter conversation, ensuring a more engaging and collaborative environment. 

Plan: This feature is only available for the Enterprise plan. To enable this feature, please contact your account manager. 

For calendar events recorded with OtterPilot, Otter will be able to pull the link for the Zoom and Google Meet video recording into the Otter conversation. video-gif.gif

Setup

Expand the option(s) below for steps on attaching videos from your meeting platform to your Otter conversations. Otter supports Zoom, Google Meet, and Microsoft Teams video recordings. 

zoom.png Zoom setup

Setup

There are 2 steps you will need to complete to add videos to your Zoom meeting conversations.

Step 1: Connect your Zoom account to Otter

  1. Click on Apps on the left navigation menu.


  2. Next to Zoom, click Add.
  3. Click Allow to connect your account.
  4. Zoom is now connected to your Otter account.

    Note: For videos, you can leave More Zoom integrations setting toggled OFF. This setting is not required to add videos to conversations.

Step 2: Zoom settings setup 

Video from Zoom requires recording settings to be enabled. Make sure your Personal settings on Zoom’s side are enabled for recording permissions.

  1. Sign into your Zoom account.
  2. Under Personal on the left navigation menu, click Settings.
  3. Click on the Recording tab.
  4. The following settings should be reflected:
    • Record to computer files: Enabled
    • Hosts can give meeting participants permission to record to their computer: Enabled
    • Cloud recording: Enabled
    • Automatic recording: Enabled
    • Record in the cloud: Enabled 
      settings required.png

Zoom Video

Now that you have your Zoom account connected, each time you record a scheduled meeting to the cloud, it will sync to your Otter conversation. There are 3 ways to ensure your OtterPilot will add the video to a conversation. 

Automatically recording a calendar event

  1. Connect your calendar to Otter.
  2. On the Otter homepage calendar, confirm that your Zoom meeting is synced over and that OtterPilot is set to auto-join.
  3. OtterPilot will join the meeting automatically, record the conversation, and sync the video.
  4. During the meeting, make sure OtterPilot has joined and a cloud recording has automatically started.
    Note: If you do not see the cloud recording start, click Record > Record to the cloud.

  5. Post-meeting, the video will sync to the Otter conversation. Click Play Video to view the recorded meeting or the play button directly in the conversation for playback.

Automatically recording a Zoom meeting

  1. Sign into your Zoom account.
  2. Under Personal on the left navigation menu, click Meetings. 
  3. Schedule a meeting.

  1. Ensure the event syncs over to Otter.
  2. OtterPilot will join the meeting automatically, record the conversation, and sync the video.
  3. During the meeting, make sure OtterPilot has joined and a cloud recording has automatically started.
    Note: If you do not see the cloud recording start, click Record > Record to the cloud.

  4. Post-meeting, the video will sync to the Otter conversation. Click Play Video to view the recorded meeting or the play button directly in the conversation for playback.

Manually recording a calendar event

  1. Connect your calendar to Otter.
  2. On the Otter homepage calendar, confirm that your Zoom meeting is synced over.
    zoom synced event 1.png
  3. At the time of the meeting, click Record in the upper right corner on the Otter homepage.
  4. Select the calendar event.

Post-meeting, the video will sync to the Otter conversation. Click Play Video to view the recorded meeting or the play button directly in the conversation for playback.

google meet.png Google Meet setup beta.png

Follow the steps listed here to enable meeting recording for your organization and user settings for recording.

Step 1: Enable meeting recording

  1. (Admin required) Enable meeting recording for your organization by following the steps listed in Google’s document: https://support.google.com/a/answer/7557052?hl=en
  2. (All users) Enable meeting recording for your own account by following the steps listed in Google’s document: https://support.google.com/meet/answer/9308681?hl=en

Step 2: Connect your Google Drive to Otter

Note: You must connect your Google Drive in order for us to download the recordings and attach them to your Otter conversations. 
  1. Click on Apps on the left navigation menu.
  2. Next to Google Drive, click Add.
    Note: If Google Drive is not showing as an available option, please have your Workspace admin contact your account manager to request this enablement.
  3. Follow the steps and connect your Google Drive account to Otter.

Post-meeting, the video will sync to the Otter conversation. Click Play Video to view the recorded meeting or the play button directly in the conversation for playback.

microsoft teams.png Microsoft Teams setup

Setup

  1. Click on Apps on the left navigation menu.
  2. Next to Microsoft, click Add to connect your account.add microsoft.png
  3. Sign in to your Microsoft account. Review the permissions and click Accept to connect your account. 
    accept permissions.png
  4.  Your Microsoft account is now connected to Otter.microsoft connected.png

Microsoft Teams video

Now that you have your calendar connected, each time you record a scheduled meeting, it will sync to your Otter conversation. Review the steps below to ensure a video will sync to your meetings.

  1. On the Otter homepage calendar, confirm that your Microsoft Teams meeting is synced over and OtterPilot is set to auto-join. 
    microsoft teams sync.png
  2. During the meeting, make sure the meeting is being recorded.start recording in ms teams.png
  3. Post-meeting, the video will sync to the Otter conversation. Click Play Video to view the recorded meeting.
    Note: It can take up to an hour for the video to sync to Otter. Check back later if you do not see the video link. 
    play video.png

Video playback

Once the meeting has ended, Otter will begin processing the conversation. You’ll see a Play Video button. Otter will add the video link once the recording has been processed on Zoom or Google Meet’s side. If you see a ‘Video is not found’ message, check back later to view the video.

Note: Video playback directly in the conversation is only available for Zoom and Google Meet meetings at this time.

 

Once the video link has been added, you can click Play Video to open directly to the video source for Zoom, Google Meet, or Microsoft Teams meeting conversations, or click on the playback video in the top right to view directly within the conversation for Zoom or Google Meet meeting conversations.

video.png

Note: At this time, the playback of the video is not synced to the transcript. The video will play separately from the transcript and will not be synced to the text. Our team is actively working on this feature though, so stay tuned!

There are several video controls that you can manage:

  • Play/Pause
  • Volume
  • Fullscreen
  • Playback speed
  • Picture in Picture

info.png

Note: Manage your permissions of who can view or download your video through your Zoom, Google Meet, or Microsoft Teams settings.

FAQs

Can I sync the video playback to my transcript?
  • No.
  • At this time, the playback of the video is not synced to the playback of the transcript. The video will play separately from the transcript and will not be synced to the text. Our team is actively working on this feature though, so stay tuned!
Can I create and share snippets or clips from the video?
  • No.
  • At this time, we do not support creating snippets or clips from the video.
Can I record the video in Otter instead of the meeting platform (e.g. Zoom, Google Meet, Microsoft Teams, etc.)? 
  • No. 
  • At this time, the video recording must be from the meeting platform. Otter will not be able to natively record the video. The recording must be created from the meeting platform.
Can I control who is able to view my video? 
  • Yes. 
  • Manage those permissions through your Zoom or Google Meet account settings. 
Can I view the video in real-time? 
  • No. 
  • Otter does not support viewing the video with the conversation in real-time currently. 
Can I watch the video while playing back the conversation? 
  • No.
  • Playing back the video is separate from playing back the Otter conversation transcript. 
  • This feature will be coming in future updates.
Can I create snippets of the Otter conversation linked to the portion in the video? 
  • No.
  • Snippets of the Otter conversation cannot be linked to the video at this time. 

 

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