Custom Notetaker Image – Help Center

Adding a custom Notetaker image lets you personalize how Notetakers in your workspace appear during meetings. Whether you want your Notetaker to match your brand, reflect your team, or simply stand out, setting a custom image is quick and easy.

Disclaimer: Otter does not validate or guarantee the legal sufficiency of uploaded images or messages.

How to add a Custom Notetaker Image

To add or update your Notetaker image, contact your Otter account manager and share the image file you’d like to use. Be sure to review the image requirements if you have any questions. Once applied, the custom image is applied for all workspace members and will appear in Google Meet and Microsoft Teams meetings.

Note: Requests must be submitted by a workspace admin.

Notetaker image during a meeting

Once we have uploaded the image to your workspace, the Notetaker will reflect the custom image in Google Meet and Microsoft Teams meetings. We currently do not support Zoom.

Example image uploaded:

Google Meet

Microsoft Teams

Tip: Enterprise workspaces can also customize the Notetaker name.

Image requirements and guidelines

To ensure your custom Notetaker image displays correctly, use the following recommended specifications:

Aspect ratio: 16:9
File format: JPG or PNG
Maximum file size: 1 MB
Maximum resolution: 1280 × 720 pixels

Using these guidelines will help your image appear clear and properly formatted in meetings and shared notes.

FAQs

Will my custom Notetaker image show in Zoom meetings?

No. Custom Notetaker images are currently only supported in Google Meet and Microsoft Teams meetings. They will not appear in Zoom meetings. The default Notetaker background will appear in a Zoom meeting. We hope to support custom Notetaker images for Zoom in future updates.

Note: The default image for Notetaker may vary depending on whether Voice Chat is enabled.

Can I have different images for each member in my workspace?

No. Custom Notetaker images are set at the workspace level and will apply to all Notetakers across your workspace.

Do you have any image or file requirements?

Yes. To ensure your custom Notetaker image displays correctly, use the following recommended specifications:

Aspect ratio: 16:9
File format: JPG or PNG
Maximum file size: 1 MB
Maximum resolution: 1280 × 720 pixels

How long does it take to update the Notetaker image?

After you submit your image to your Otter account manager, our team will upload it, and it will appear immediately in your meetings.

Why isn’t my custom Notetaker image showing up?

If your custom image isn’t appearing:

Confirm the meeting is hosted on Google Meet or Microsoft Teams
Make sure the image meets the required specifications
Check that the update has been completed by your Otter account manager

If the issue persists, contact your Otter account manager.

If you have any questions or require further assistance, contact our Otter Support Team.