Note: Starting October 23, 2020, Otter Premium is now called Otter Pro, and Otter for Teams is now called Otter Business. You’ll still get all the same great features!
Otter has a plan for every need. To learn more about Otter's plans and features, you’ve come to the right place. Learn all about Basic, Pro, and Business.
Compare plans and features
You can use Otter with a limited number of features for free with the Basic plan, but if you need more, we offer two paid plans (Pro and Business). We created the table below to compare plans and features, along with a pricing guide for more information.
| Basic | Pro | Business | |
| Monthly transcription limit | 600 minutes | 6,000 minutes | 6,000 minutes per user |
| Max transcription duration (per conversation) | 40 minutes | 4 hours | 4 hours |
| Import audio and video files for transcription | up to 3 | Unlimited | Unlimited |
| Custom vocabulary | up to 5 terms | 200 names + 200 general terms |
Team: 800 names + 800 general terms Personal: 200 names + 200 general terms |
| Real-time transcription |  |
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| Real-time transcription collaboration | |
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| User groups | |
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| Zoom cloud recording transcription | |
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| Live transcription for Zoom | |
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| Live closed captioning for Zoom | |
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| User management | |
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| Centralized billing | |
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| Reporting and analytics | |
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| Two-factor authentication | |
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| Single sign-on (SSO) | |
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| Email support | standard | priority | priority |
Otter Business
Otter Business was created for teams and organizations. As part of an Otter Business plan, you get all the features and benefits of Otter's Pro plan, as well as features built with enterprise-level organizations in mind:
- Centralized billing and user management
- Reporting and analytics
- Added security features such as single sign-on (SSO) and two-factor authentication (2FA)
- Prioritized support for faster response times
Pricing for Otter Business varies depending on the number of people in your organization. Create an Otter Business account or contact our sales team to find out if Otter Business is the right fit for your organization.
Otter Business for Education
Otter Business for Education is tailored for colleges and universities and schools such as UCLA, Columbia University, and Tulane University trust Otter to power student engagement, faculty research, and staff collaboration.
Learn more about Otter Business for Education.