Otter Chat is a powerful AI tool that provides an easy way for meeting participants to ask questions and collaborate in real-time with the transcription, all without interrupting the meeting flow. You can ask Otter questions about the content of the meeting, ask for more details about the speakers, or even ask it to generate a summary you can use later on in emails or social media posts. Engaging with Otter Chat enables you to collaborate with your team members through AI responses and find new ideas through the responses you receive. Otter Chat is available both during the live meeting and post-meeting, allowing you to continue the conversation anytime.
How does Otter Chat work?
Otter Chat is an AI tool that provides responses to questions made about the content of the conversation or meeting. During your meeting, you can engage with Otter Chat and ask it questions by mentioning @otter or using any of the alternative mentions. The replies will be based on the meeting content.
Accuracy and reliability: While Otter Chat strives to provide accurate and up-to-date information, it may occasionally generate incorrect or outdated responses. Therefore, it is important to verify any critical information obtained from this Otter Chat using reliable sources.
No legal or professional advice: The responses generated by Otter Chat should not be considered a substitute for professional or legal advice. It is always recommended to consult with qualified professionals or experts in specific fields for personalized guidance or information.
Data privacy and security: Otter Chat is designed to respect user privacy, and no personal information or data is stored or shared. However, please refrain from sharing any sensitive or confidential information during your interactions.
User responsibility: Users are responsible for their interactions with Otter Chat and any actions they may take based on the provided information. The developers and owners of this Otter Chat shall not be liable for any direct or indirect damages or consequences arising from the use of Otter Chat.
Use at your own risk: The use of this Otter Chat is at your own risk. The developers and owners of Otter Chat do not guarantee the availability, reliability, or uninterrupted operation of Otter Chat.
Otter Chat Prompts examples
Check out some of the prompts you can ask Otter Chat.
- @otter Summarize the meeting into key topics, add a timestamp for each topic, and summarize each topic into 3-5 bullet points.
- @otter What were the key concerns raised, by who, and what was the resolution for each if discussed?
- Hey Otter Summarize the following meeting with a short paragraph, then list the decisions and actions in separate bullet point lists.
- Otter Please summarize the key points and decisions made during the business meeting. Include information about any action items or next steps that were discussed.
- Hey Otter Draft an email summary of the meeting listing specific action items and who they are assigned to.
- @otter Write structured meeting minutes for this call.
- Hi Otter Please summarize the interviewers' questions and the interviewee’s answers to each.
Asking Otter Chat
Otter Chat is available during the live meeting as well as post-meeting.
- Navigate to the conversation.
- Click the Otter Chat tab in the Takeaways panel on the right side.
- To get started, select any of the suggested prompts or click into the field to begin typing your own prompt. Mention @otter or any of the alternative mentions to begin typing your prompt.
- Click Enter/Return or the Send icon to submit your prompt to Otter Chat.
- Otter will begin generating a response.
Copy or link the response
Want to use one of the Otter Chat responses in an email or social media post? You can copy the response or create a link to the response.
Interact with other participants
Ask your question not only to Otter Chat, but to your team members as well. You can interact with other participants and converse during the meeting within the Otter Chat panel. Users can reply, as well as mention other participants that the conversation is shared with.
You can mention and notify any participant that the conversation is shared with. Just start typing ‘@’ in the chat field to begin and select the user you want to mention. You can type their first name to filter down the list.
Hover over any participant question, prompt, or comment, and click Reply to Message icon.
It will tag mention them and you can reply to their message.
You can mention and chat with participants that the conversation is shared with anytime during the meeting or post-meeting. Just start typing ‘@’ and select the participant.
Delete the question and response.
If you need to delete a response or question, click the 3 dots and select Remove question and answer. It will delete both the prompt and answer. Only the user who submitted the question will be able to delete the prompt and response.
Otter Chat FAQs
Is Otter Chat available for all plans?
Otter Chat is available for all plans. For Basic Free users, there will be a limit of 3 prompts per conversation. All accounts will be opted into Otter Chat, except for accounts on the Enterprise plan. Contact Otter Support Team if you have any questions.
Can I ask Otter Chat questions without other participants seeing them?
At this time, Otter Chat is visible to all participants. All questions, prompts, and responses will be visible to the conversation participants. You can delete a question and prompt anytime.
Conversation participants will be able to view, copy, and generate a link to the response.
Do you use 3rd party services for Otter Chat?
Otter Chat utilizes a combination of our own internal large language models with different service providers.
Does Otter Chat send my data to 3rd parties?
Otter only sends your prompts and transcript to 3rd parties if a conversation participant has interacted with Otter Chat by sending a question. No data is sent until a user asks Otter Chat a question.
Is my data stored on these 3rd party external providers?
No. Data is not stored on any of our 3rd party external providers. The transcript and chat history are passed to external providers when a user asks a question, but it is not stored by them.
Is my data stored on Otter?
As with Otter transcripts, Otter holds your data in secure cloud storage that achieves the security standards required for our hosted platform and our customers’ needs. Otter does not access your audio recordings unless given explicit consent for troubleshooting specific product support issues and/or the user opts in to contribute data for system improvement. Read more about our data policies on our Security & Privacy page.
Is my data utilized for training with 3rd party external providers?
No. Our 3rd party AI service providers do not train on user data or utilize user data for training purposes.
Do Otter Chat responses contain data or information outside of my meeting?
No. Otter Chat answers questions solely based on the provided meeting transcript. The context for answers is limited to the meeting conversation.
Can I opt out of using Otter Chat?