You and any collaborators can edit a conversation to refine and improve its accuracy. Otter's machine learning will learn from edits made to a conversation to improve the accuracy of future conversations.
Note: If the owner didn’t give you permission as a collaborator to edit the conversation, you will not be able to edit. Request permission to edit by contacting the owner.
Editing a conversation
Begin editing once the recording has stopped or the file has finished importing, and the audio is finished processing.
What can you edit in a conversation?
- Add Takeaways
- Correct the spelling of a word
- Add or delete a word
- Add, change, or delete punctuation
- Insert or remove a paragraph break
- Select or change the speaker
Editing text in a conversation on Web
Editing text in a conversation on Web
Note: Otter requires an active internet connection. Make sure you are connected to a stable internet connection to edit a conversation.
- Sign in to your Otter account at otter.ai.
- Select the conversation you want to edit.
- Click the Edit button next to the conversation title to begin editing.
- Click Done to save your edits.
Best practices
- When editing, Saving… will appear at the top of the conversation. Make sure you allow Otter time to process your changes. It will transition to All changes saved when finished.
- After each editing session, make sure to click Done before navigating to a different page or closing the browser window or tab.
If you experience any issues while editing a conversation, contact Otter Support.
Editing text in a conversation on Mobile
Editing text in a conversation on Mobile
Note: Otter requires an active internet connection. Make sure you are connected to a stable internet connection to edit a conversation.
The Otter mobile app is available on iOS or Android.
- Open the Otter mobile app.
- Navigate to the conversation you want to edit.
- Click the edit icon in the upper corner of the menu bar.
- Tap anywhere in the conversation to begin editing.
- Click Done to save your edits.
If you experience any issues while editing a conversation, contact Otter Support.
Keyboard shortcuts
Keyboard shortcuts
Keyboard shortcuts help you perform certain actions with minimal effort.
Audio playback shortcuts
| Action | Mac | Windows |
| Play or pause | Esc |
Ctrl Space |
| Rewind five seconds | LeftArrow |
CtrlR |
| Slow down | F3 |
Ctrl3 |
| Speed up | F4 |
Ctrl4 |
Transcript editing shortcuts
| Action | Mac | Windows |
| Insert paragraph break | Return |
Enter |
| Delete paragraph break and merge with the previous paragraph | Backspace or Delete |
Backspace or Delete |
| Undo an action | Command Z |
CtrlZ |
| Redo an action | Command Y |
CtrlY |
Things to keep in mind
- Editing a live conversation is not supported at this time. Conversations can only be edited once they’re finished processing.
- Otter's machine learning will learn from edits made to a conversation to improve the accuracy of future conversations.
- Only the conversation owner is able to change the title of the transcript.