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  2. Account settings & billing

Account settings & billing

Adjust your settings and manage your billing in Otter.

Managing billing, payment, & plan

  • My paid subscription is not showing
  • Move your Apple App Store (iOS) or Google Play Store (Android) subscription to Otter via Web
  • Not seeing option to downgrade plans
  • My Google Play store Otter Pro subscription is not showing in my account
  • My Apple/iOS Otter Pro paid subscription is not showing
  • Revert and downgrade a Business Workspace back to a personal (Pro or Basic) account
See all 11 articles

Security settings

  • Set up two-factor authentication (2FA)
  • Troubleshooting two-factor authentication (2FA)

Account settings

  • Delete account option is missing
  • Unsubscribe from Otter emails notifications
  • Can't sign in to your Otter account
  • Change your email address
  • Change or reset your password
  • Delete your account
See all 9 articles
Otter.ai Help Center