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  1. Help Center
  2. Account settings & billing
  3. Managing billing, payment, & plan

Managing billing, payment, & plan

  • My paid subscription is not showing
  • Update your billing ZIP code
  • Sales Tax FAQ
  • Error in creating team subscription
  • Will I still have access to my conversations if I cancel, downgrade, or change plans?
  • When will my monthly minutes reset?
  • Cancel an Otter subscription
  • Move your Apple App Store (iOS) or Google Play Store (Android) subscription to Otter via Web
  • Not seeing option to downgrade plans
  • My Google Play store Otter Pro subscription is not showing in my account
  • My Apple/iOS Otter Pro paid subscription is not showing
  • Upgrade to a paid subscription
  • Cancel your Otter Pro subscription
  • Update, add, or delete your payment method
  • Switching to a different billing cycle for your Pro subscription
  • View your payment history and download invoices
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